Frequently Asked Questions

Students are required to live on campus for their first two years (typically freshman and sophomore) after high school graduation. This is true even if you are a transfer student.

However, there are a few specific reasons why a student might be permitted to live off-campus for these years. You can apply for an exemption if you:

• Are 21 years old, or older
• Are married or have a child
• Are under significant financial duress
• Have a serious medical condition or accommodation
• Are living with your parent(s) or legal guardian(s) within 50 miles of the CSU Pueblo campus

If you meet any of these criteria or have some other extenuating circumstance that you believe warrants a housing exemption, and you do not want to live on campus during the school year, you can request Housing Exemption at the form here.

In order to begin the Housing Application process, you will first need access to your PAWS account. If you need help accessing your PAWS account, please view the New Student Checklsit from the Admissions Office for more information.

How to Apply:

1. Log into your PAWS account.
2. Select the Housing card from the list and then click the "Housing Application" button. This will take you to the Housing Portal.
3. Login to the Housing Portal.
4. At the top of the page, select the "Housing Applications" page.
5. Select the housing application for the academic year you want to apply for. If you are applying for spring-only, you can indicate that on the next page of the selected application. 
6. Complete all steps of the application.

Once your application is complete, we will receive it automatically, though it may take a few days for it to process.  

To select a room, return to your housing application during the room selection timeframe that applies to you. Room selection is on a first-come, first-served basis.  

Notice: If you do not select a room by July 31, we will assign a room for you from what is available.

Unfortunately, yes. We cannot always accommodate every room request we receive. We try to place students in the rooms they requested, but they may be assigned to other rooms or halls due to various reasons. If a student applies early, they have a better chance of selecting the room style or location they desire but as we get closer to fall semester, the availability is extremely low so the likelihood of the desired room style or location being open is lower.  

After July 31, we assign all students who have a completed application but have not chosen a bed.

Yes. Within your Housing Application, you can create or join a roommate group.

• You can have up to 4 students in a group.
• All students must start their application to be considered for a roommate group. If you cannot find your desired roommate in the search queue, they likely have not started their application.
• During your room selection timeframe, you or someone from your roommate group can select a room for all members in the group.
• If there are no rooms with enough available spaces, you can email csup_housing@csupueblo.edu to request the next available room with enough spaces. 

The Housing Application Fee is a one-time, non-refundable charge which all incoming students must pay if they are going to be living on campus. The charge is $150.00 (USD), and must be paid before you can be assigned a room. You will be prompted to pay the fee when you complete the housing application.

The cost to live on campus varies depending on your room type. Academic year rates are given by semester (or 4-month periods).

View the Current Housing Rates

Housing charges are applied directly to your student billing account. You can view your bill within your PAWS account. 

We recommend viewing the "Account Detail for Term" page for a detailed picture of your bill. 

For questions about scholarships or financial aid, please contact the Student Financial Services.

All students living in the residence halls must have a meal plan. Student living in the Walking Stick apartments, are not required to have a meal plan. 

Changes are accepted until the end of the second week of the semester. To make a change, contact the Office of Auxiliary Services in the Occhiato Student Center (OSC) at (719) 549-2149.

Each Residence Hall has the following amenities:

• A common area with Ping-Pong table and television
• Either a warming kitchen (Greenhorn, Crestone) or a bistro (Culebra)
• Study lounges
• Floor lounges
• Wireless internet
• Free laundry
• Vending machines
• 24-hour on-call staff
• Classroom or event space

Each resident is provided the following in their room space: 

• Twin XL Bed Frame & Mattress
• Desk & Chair
• 3-Drawer Dresser 
• Closet (Wardrobe in triple rooms)
• Shared microfridge and microwave

Additional items provided in Walking Stick Apartments:

• Shared 4-piece Sectional Sofa
• Shared Table with 4 chairs
• Shared Full Size Refrigerator (no microfridges in apartments)

We offer traditional residence halls and apartment-style living.

Residence Halls (Crestone, Culebra, Greenhorn):

• Who Lives Here: Primarily first-year and second-year students. (Greenhorn is for sophomores and above).
• Room Style: Suite-style rooms of the same size.
• Amenities: Include lounge spaces, community computers/printers, free laundry, and wifi.
• The Main Difference: The type of shared food space:
  • Greenhorn: Full community kitchen (with stove) and ThunderMart.
  • Crestone: Community warming station (no stove).
  • Culebra: A bistro.

Walking Sticks Apartments:

• Who Lives Here: Sophomores, juniors, seniors. (Not available for first-year freshmen).
• Room Style: Larger, apartment-style with 4 bedrooms, 2 bathrooms, a full kitchen, and a living room.
• Amenities: Include lounge spaces, free laundry, and wifi.

Learn more about floor plans and amenities on our informational page.

Select the "TWOLFnet" network and input your PAWS login credentials. 

For more information or assistance, please visit the IT website.

Do not bring bed raisers. Our bedframes are designed with adjustable height. If you want your bed raised, lowered, or lofted, please submit a work order here and our Work Crew will loft or bunk the bed for you.

To put in requests for repairs in your room or on your floor, you can submit a work order form. It can be found here.

The University Facilities team will respond to requests beginning with the most urgent repairs.

Work orders are viewed Monday through Friday from 8:30 a.m. to 4:30 p.m..

If you have an emergency maintenance request (power outage, leaking, flooding, broken window, broken door lock, broken lights), you must contact the front desk or the RA on call. You may also contact the main Residence Life & Housing office at 719.549.2602.

• Sunday at 10:00 PM – Friday at 9:00 AM
• Friday at 11:59 PM – Sunday at 9:00 AM

During quiet hours, residents and their guests are expected to avoid making noise that can be heard outside the
resident’s room and to avoid excessive noise in the hallways and in communal areas in the Residence Halls and
Walking Sticks. We encourage residents to talk to one another about noise issues before calling Residence Life &
Housing staff members.

24-hour quiet hours will be in effect during exam periods.

To cancel your housing contract, you must fill out the Cancellation Form which can be found on the Forms page.

Please remember that the $150 Application Fee is non-refundable.

The cancellation form is only for students who are not attending or not required to live on and are canceling prior to the beginning of the contracted period. Students wishing to be released from their contract after the start date will need to complete the Release from Housing Form found on the Forms page.

The only pet allowed in University Housing is a non-threatening fish in a ten-gallon or smaller aquarium.

The only other animals permitted in the residence halls are service or assistance animals. These animals must be approved by the Disability Resources Office, which will notify the Residence Life & Housing staff of the situation. More information can be found at the Disability Resources Office website.

Unfortunately, CSU Pueblo cannot provide housing for married couples or students with children at this time. Off-campus housing information for those students is available from Auxiliary Services, located on the second floor of the Occhiato Student Center (OSC) or at (719)-549-2149.

Break Stay is a process that allows you to remain in your room during scheduled academic breaks (like fall, spring, and winter break). All residents that need to stay over a break must complete the Break Stay form for safety and access purposes.

• Do I need to take my belongings? No. You may leave all your belongings in your room over any break.
• Is there a cost? Break Stay is free for fall and spring breaks. Due to its length, winter break has a nightly charge.
• What do I need to do?
  • Sign Up: Complete the Break Stay form in the "Forms" section of your Housing Portal.
  • Prepare Your Room: If you are not staying, RLH will provide a checklist on your door with instructions to "close up" your room (e.g., unplug appliances, take valuables/medication).
• Important Note: Staff will conduct health and safety inspections in all rooms at the start of each break. Maintenance may also enter to address facility issues.

Generally, no. Your University Housing Agreement is a legally binding contract for the entire academic year (August through May).

Your financial responsibility depends on your enrollment status for the spring semester:

• If you are continuing as a student at CSU Pueblo for the spring semester:
  • You are financially responsible for the full year's housing costs.
  • Even if you move out in December, you will be billed for the spring semester room and board charges in January.
  • The agreement cannot be canceled simply because you decide to live off-campus.
• If you are withdrawing from CSU Pueblo entirely (not attending spring classes):
  • You will not be charged for spring semester housing.
  • You must follow the official checkout procedures by the specified deadline to avoid improper charges and ensure your meal plan is correctly canceled.

RA stands for “Resident Assistant”. They are the first contact for residents to gain support, to receive help with problems, or to acquire information about living on campus. An RA can assist with all sorts of things, from answering general questions, to providing mediation between roommates, to organizing events.

Hall Managers are graduate-level part-time university staff, with housing experience who are working on their Master's Degree. They supervise the RAs in their assigned building and the day-to-day administration of housing.

AD stands for "Assistant Director". The ADs are full-time professional university staff who have a vast housing experience. The ADs supervise the Hall Managers and RAs in their assigned area. Hall Managers and ADs assist in all things housing related.

If there is a question that your RA can’t answer, go to your Hall Manager/AD.

Each building is assigned a Hall Manager or AD. If there is a question that your RA can’t answer, go to your Hall Manager/AD.

The Residence Life & Housing Office is located in the Walking Stick Clubhouse (Bulding 4000). The clubhouse is located within the Walking Stick Apartment complex.

We are open during normal business hours: 8 a.m. to 5 p.m. (MT), Monday through Friday, or as posted by the University. For assistance, you can walk in and ask questions at our front desk; you can email us at csup_housing@csupueblo.edu; or you can call during business hours at (719)-549-2602.

There are a variety of eating locations available on campus.

The primary location for dining is the school cafeteria called the Pack Cafe, which is located on the ground floor of the Occhiato Student Center (OSC).
Also located in this same area are two other food vendors: Qdoba and Einstein Bros. Bagels.

The cafeteria is open seven days a week, for Breakfast, Lunch, and Dinner. The other food vendors are only open during the weekdays.

Greenhorn hall has a 24/7 Thundermart that has items similar to a gas station.

There are smaller cafes and snack bars located in the Library & Academic Resource Center (LARC) and General Classroom Building (GCB). These locations sell both coffee and a wide variety of snacks and are open during the weekdays.

Each resident who requests one will be assigned a mailbox. For privacy and security reasons, your mailbox number will not be the same as your room number. In order to receive your mailbox, go to the Auxiliary Service office located on the top floor of the Occhiato Student Center (OSC).

Once you have a mailbox, anything being sent to you will be addressed as follows:

            YOUR NAME AND MAILBOX NUMBER

            CSU Pueblo

            2290 Bonforte Blvd.

            Pueblo, CO 81001

The US Post Office, FedEx, and UPS all deliver mail Monday-Friday to the Auxiliary Service office.

Packages that are too big to fit inside your mailbox will be stored in the mailroom in the Occhiato Student Center (OSC) and a notification slip will be placed in your mailbox to let you know that it has arrived. Bring the notification slip and your student ID to the Auxiliary Service office to receive your package.