Frequently Asked Questions

If you are a CSU-Pueblo student and you wish to enroll in an Independent Study course, you will need to see your advisor so they can help select the appropriate course the student needs for their degree program. Registration forms can be obtained in the Extended Studies office or online by visiting our website at:
https://www.csupueblo.edu/extended-studies/_doc/registration-self-pay.pdf

Print-based students may request that a registration is sent to them via postal mail.

Not every course is available every semester for student registration. Please call ahead for course availability. A copy of our available courses can be found at:

https://www.csupueblo.edu/extended-studies/independent-study/course-offerings/index.html

You will need to buy your own textbook(s) and other supplies. We recommend that you purchase your textbooks through the CSU-Pueblo Bookstore. You can order your books by:

 Telephone: (719) 549-2146
 Online: http://www.csupueblobookstore.com
 Print-Based Mail: A book order form is included in each syllabus
 Learning Management System (Blackboard)

Be sure to use the correct edition of the textbook, as specified in your syllabus.

Courses have distinct enrollment and completion periods. If you will not be able to complete your Learn by Term course by the last day of the campus term, you must file a Request for Incomplete form with your instructor and the Independent Studies office. Requests for Incompletes will only be granted in cases in which the student can demonstrate the following:

 The student has completed at least 60% of the course work with a passing grade.
 Unforeseen circumstances which substantially interfered with the student's ability to complete the course in a timely manner
 A detailed plan for completing the remaining work within 60 days of the end of the term.

If due to family responsibilities, employment commitments, or unforeseen circumstances, you are not able to meet your completion deadline for an Independent Study course, you have the opportunity to apply for a one-time six-month extension. An extension request form must be on file at least 14 days prior to the original completion deadline. This form is located in the forms packet and should be mailed to our office with the $20.00 extension fee per credit hour.

VA Students:

If you cannot complete your coursework during the originally allotted timeframe and you elect to take a two-month incomplete, the Department of Veteran Affairs will not continue to pay VA benefits during this period. If you have questions regarding VA policies, please contact the CSU-Pueblo Veterans Office at 719.549.2910.

Yes; you will need an authorized proctor. Many courses require one or more proctored exams. Proctors serve an important role in maintaining the academic integrity of our program. Proctors are responsible for confirming the identity of a student and supervising the student while taking a test to ensure that all testing rules are followed. After completing the test, the proctor returns the test, usually by U.S. Mail, to the instructor for grading. Students are responsible for identifying an acceptable proctor within the first two weeks of a course. Proctors must be approved by the Division of Extended Studies office before exams will be sent, so it is a good idea to submit your proctor information early to ensure testing is not delayed.

PLEASE NOTE that in response to new federal guidelines, our proctoring process has changed and some proctors may no longer be eligible to administer exams. Some states require out-of-state institutions to be separately authorized to serve students as their acceptable proctors are a testing center, military education officer or designee, Extended Studies administrator, public librarian or approved web-based proctoring service better known as ProctorU. Proctors cannot be: a coworker, peer or friend, subordinate or direct supervisor of the student, relative, Extended Studies student or student employee. Questions regarding the appropriateness of a proctor should be directed to the Extended Studies office.
Students living in the Pueblo or Colorado Springs area are encouraged to utilize proctoring services available at no charge through the CSU-Pueblo Extended Studies offices. Proctoring on the CSU-Pueblo campus outside of the Extended Studies office may only be conducted by the instructor of the course or under special permission from the Extended Studies office.

Students should be aware when selecting a proctor that many proctoring services charge a fee for each test administered. Fees commonly range from $20- $50 and are set by the individual provider. Students are responsible for paying any fees related to proctoring exams in addition to the cost of tuition for the course.

Some states require that proctoring for distance education courses be conducted electronically. Students taking courses which require proctoring in Oregon, Ohio, Oklahoma, West Virginia, and Rhode Island are required to utilize the online proctoring service Proctor U to administer exams. Proctor U is a fee-based service which proctors exams over the internet via a webcam. Additional information about this proctoring service is available from the Extended Studies office or in the syllabus packet provided at registration. Students who have difficulty identifying an acceptable proctor in their local area should contact the Extended Studies office for assistance.

Courses can be taken via print-based correspondence while a student is incarcerated. For print-based course work and materials, Independent Studies utilizes the U.S. Postal system.

Students will need to be aware of their intuition’s policy about sending and receiving documents and course materials, including textbooks. Textbooks and materials are not included in the cost of the course and will need to be purchased separately through the CSU-Pueblo Bookstore or third party vendor. It is advised that incarcerated students find an advocate to speak on their behalf. A sponsor can assist communicating educational needs and in processing registration or other correspondence. Students using a sponsor will be required to complete a FERPA privacy release to allow University personnel to communicate with the advocate regarding the student’s educational record.

Most courses require proctored exams. Students who are incarcerated should be aware of their institution’s policies and procedures regarding the proctoring of educational exams within their institution. Print-based exams are available for all courses when required.

It is advised that the students identify a source of third-party payment for funding. CSU – Pueblo does not assist in finding third party funders.

Our financial aid office can be contacted by the following address:

Student Financial Services
Administration Building, Rm 212
2200 Bonforte Blvd. Pueblo, CO. 81001
By phone at 719-549-2088
By e-mail at sfs@colostate-pueblo.edu

Official transcripts are issued by the Registrar’s Office at the signed request of the student. There is a non-refundable fee for each official transcript. Check with the Registrar’s Office for current fees. Transcript fees must be prepaid before official transcripts will be released. Acceptable methods of payment are cash, personal check, money order, VISA, MasterCard and Discover. Special fees are charged for special handling (Priority, Express, International mail, and faxing).

All accounts with Colorado State University-Pueblo must be settled before an official transcript can be issued.

Transcripts are processed as rapidly as possible and are usually issued within five working days from the date the signed request is received in the Registrar’s Office. Students should allow extra time for issuance near the end of term. Due to the processing of grades, transcripts (official or unofficial) for enrolled students will not be released during the week of finals and the following week. CSU-Pueblo does not accept e-mail or telephone transcript requests.

Faxing of Transcripts

A pre-paid fee is required for an unofficial transcript to be faxed to a destination within the United States; there also is a higher pre-paid fee required for a transcript faxed outside the country. Since faxed transcripts are considered as working (unofficial) documents only, the fax will be followed up by an official (hard copy) version to follow by first class mail within five working days.

How to Order a Transcript

Signed transcript requests should include the following information:

 Student’s full name (including maiden or another name if applicable)
 Student’s current address and phone number; • Student ID number
 Date of birth
 The last term the student was enrolled at CSU-Pueblo
 Instructions on whether the current term grades or degree conferral; are to be included (this is important when a transcript is ordered near the end of a term)
 The complete name and address of the agency, school, or individuals to whom transcripts are to be sent
 The student’s signature (this provides CSU-Pueblo with the necessary authorization to release the transcript to the designee
 Payment method.

NOTES:

 If someone other than the individual named on the transcript has been authorized to pick up the document in person, they must provide a signed release from the person named on the transcript.
 If payment is to be made by credit card, please provide type (VISA, MasterCard or Discover), credit card number, expiration date, 3-digit CVV code on back of the card, name of cardholder, address of cardholder, and daytime phone number.
 If the order is for a faxed transcript, the following information is also needed:

1.The fax number and name of the person to whose attention the transcript is to be sent.
2. The name and address to which the subsequent official, hard copy transcript will be mailed.

For more Information, you can contact the Registrar’s Office at 719.549.2261 or email at registrar@csupueblo.edu

Independent Study Courses are designed to provide time and logistical flexibility to students and can be completed via e-mail for postal mail regardless of where you may be stationed.

For assistance with VA benefits, you will need to contact CSU – Pueblo’s Veterans Education Benefits office at:

Colorado State University-Pueblo
Military and Veteran Success Center
2200 Bonforte Blvd., Rm. 114 (OSC)
Pueblo, CO. 81001
By phone at 719-545-2910
By e-mail at veteransuccess@csupueblo.edu

For assistance with TA benefits, contact CSU—Pueblo at Ft Carson
1661 O’Connell, Bldg 1012, Ste 213
Ft Carson, CO 80913
719-526-2509

 Students utilizing TA benefits, excluding GoArmy, are considered self-pay students and can register any date before the end of the semester.
 GoArmy students may register for courses up to 15 days before the semester ends.