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The OSC is open on summer schedule (Bookstore, 10am-2pm, Einstein's 7am-2pm, Qdoba 11am-3pm) to serve the campus community. Some OSC areas will be blocked to the public for Aspen Acre Fire incident command operations.

Counseling Center

Phone 719.549.2838

Available 24/7.

Location

Center for Integrated Health and Human Inquiry, Room 174

Hours

Monday–Friday
8:00 a.m.–5:00 p.m.

After-hours support

After hours, calls are forwarded to ProtoCall, a service staffed by licensed counselors.

Violent Students

Dealing With a Distressed or Potentially Violent Person

Any member of the CSU Pueblo community may come in contact with a distressed or potentially violent person. The information below includes warning signs, response guidelines, and campus resources to help you respond safely and connect the person with appropriate support.

If there is an immediate threat to safety, call or text 911. From a campus phone, dial 8, then 911.

Resources

Emergency

Call or text 911. From a campus phone, dial 8, then 911.

Campus Safety / Pueblo County Sheriff’s Office on campus

719.549.2373

Student Affairs

719.549.2586

Student Counseling Center

719.549.2838

Wolfpack Wellness Center

719.549.2830

Warning signs

Warning signs may look different from person to person. The following signs may indicate that someone is distressed, escalating, or in need of support:

Emotional or behavioral signs

  • Acting depressed or showing no motivation
  • Withdrawal
  • Agitation
  • Forgetfulness
  • Hyperactivity
  • Poor concentration
  • Poor hygiene
  • Disorientation
  • Paranoia
  • Bizarre behavior
  • Rambling or disconnected speech

Safety-related signs

  • Suicidal thoughts or comments
  • Preoccupation with death
  • Increased substance use
  • Loud or confrontational language
  • Disruptive behavior
  • Bullying or intimidation
  • Harassing or stalking behavior
  • Verbal or written threats
  • Access to a weapon
  • Physically violent behavior

Interaction guidelines

If you are the first person to be in contact with a distressed student, use the following suggestions:

Safety first

Maintain a safe distance and keep an escape route available. If there is an emergency or immediate safety concern, call 911 or dial 8, then 911 from a campus phone.

Avoid escalation

Do not assert authority or threaten the person with demands. Do not touch the person, as they may be easily provoked. Try to listen and show support.

Ask general questions

If you know the person’s name, use it and ask general questions such as, “Are you OK?” or “Would you like to talk about what’s happening?” Overly direct questions may be perceived as a challenge or threat.

Be aware of body language

Respect personal space, minimize body movements, keep an open posture, avoid raising your voice, and nod when appropriate. Maintain eye contact when it feels safe and appropriate.

Know your limits. Listening and referring the person for further help may be what is needed. Be accepting and nonjudgmental, and thank the person for confiding in you.

Take care of yourself

Be careful not to overextend yourself. If you answer yes to one or more of the following questions, consider confiding in someone about the situation or reaching out for support.

  • Are you stressed or overwhelmed about the situation?
  • Are you feeling angry with the student?
  • Are you thinking of adopting or rescuing the student?
  • Are you reliving similar experiences of your own?

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Advising

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The PACK Center and HSB Advising are available to assist you. Stop by or call for support. PACK: 719-549-2584, HSB: 719-549-2142, & Online: 719-549-2200.

Counseling Center

Phone 719.549.2838

Available 24/7.

Location

Center for Integrated Health and Human Inquiry, Room 174

Hours

Monday–Friday
8:00 a.m.–5:00 p.m.

After-hours support

After hours, calls are forwarded to ProtoCall, a service staffed by licensed counselors.

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