Frequently Asked Questions
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Who is eligible and for how many visits?
All students of CSU Pueblo, who pay student fees, are eligible for counseling services. Full-time students (at least 12 hours for undergraduates or 9 hours for graduate students) receive 8 sessions per semester. Student in fewer hours will receive a reduced number of sessions but may pay the per-session cost of $10 for additional sessions.
Students are also eligible Acuwellness sessions (auricular acupuncture).
A Psychiatric Mental Health Nurse Practitioner is also available for students needing those services. The PMHNP will not prescribe new medicines to a student without a recommendation from a counselor. Students should first schedule with a counselor.
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What could I expect with my first session?
Every student who would like to be seen in the Counseling Center MUST register for the Thunderwolf Health Portal. There you will find the new patient paper work that was assigned to you at the time you made your appointment. This paperwork is mandatory and needs to be filled out PRIOR to you being seen for your appointment. If you have any issue with the Thunderwolf Health Portal please call the Counseling Center so we can assist you.
Your first session consists of an Intake and the therapist getting a history from you. At that time, you are able to work with the therapist on establishing therapeutic goals. The sessions are approximately 50 minutes long.
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Is this confidential?
The Student Counseling Center is governed by HIPAA (Health Information Portability and Accountability Act) and FERPA (Family Educational Rights and Privacy Act). The only thing that can be shared without a signed release from you is if you are suicidal with an active plan, homicidal with an active plan, child abuse or elder abuse reports. No one is allowed to know that you have come to the Counseling Center without your permission - even if you are under the age of 18. The laws state that at the age of 16, we do not need parental permission to talk with you or to give you medication.
If you would like for us to work with an established counselor from your home town or community providers, a Release of Information (ROI) must be completed.
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How do I make an appointment?
Just call the Counseling Center, Monday through Friday at 719-549-2838, or stop by to make an appointment. -
Where are you located?
We are located in the Center for Integrated Health and Human Inquiry, room 174. The CIHHI building is often referred to as the Nursing Building (or the old Psych building before renovation). -
What if I don't fit with the counselor I am assigned?
Just let us know and we can set up an appointment with a different counselor.
