IT Access Requests
Starting July 1, 2026, IT requests will no longer be submitted through CRA. Please use the links below to request the access you need. This page will be updated as processes continue to evolve.
Available IT requests
To submit your request, select the option below that best matches your needs:
- General IT Ticket Issues
- IT Project Submissions
- Teams Channel Creation
- Telecommunications Service Requests
- IT Service Requests via ticket
- Blackboard access (this is automatic)
- Academic Zoom Account
- Software Licensing (send general ticket)
Frequently Asked Questions
Familiarize yourself with the new request process' updated FAQ section. It's a treasure trove of information, answering common questions and offering tips.
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What access do all employees get automatically?
- Microsoft 365 Account
- Teams Video
- Web-Based Office
- Downloadable Office Suite
- Blackboard Learning Management System
- Basic access to login for all users
- Courses are associated with you via Banner
- Some training courses require the facilitator to you
- Employee Portal
- Contact information
- Statements
- Other employment related details
- NetID
- Password Management
- DUO 2-factor authentication management
- Kuali Financial System (KFS)
- Basic level access
- Microsoft 365 Account
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What should I do if I’ve already submitted a request through CRA?
Any requests submitted before July 1, 2026 will continue to be processed. For new requests, please use the links provided on this page. No -
How do I submit a request after CRA removal?
Simply select the appropriate request from the links above and complete the form.
Each link corresponds to a specific service or item. -
Can I still request multiple items at once?
No. Each request must be submitted separately.
If you need multiple items or services, submit a separate form for each using the links provided.
