Educational Technology
Looking for Blackboard support?
These support articles from the IT Knowledge Base introduce you to Blackboard, Base Navigation, and more!
These other links and videos provide support and assistance for a wide variety of Blackboard topics for both students and faculty/staff.
- Blackboard Knowledge Base Support Articles
- Blackboard Help Center for Original Courses (Faculty/Staff)
- Blackboard Help Center for Ultra Courses (Faculty/Staff)
- Blackboard Help Center for Original Courses (Students)
- Blackboard Help Center for Ultra Courses (Students)
- Blackboard Learning Video Playlist
If you have questions or concerns regarding Blackboard, please submit a support ticket to the Help Desk for assistance.
Blackboard Homepage Video Walkthrough Available
For users who are new to Blackboard or new to the Ultra Base Navigation homepage currently in use, Educational Technology has created walkthroughs for students and instructors to learn more about the tabs of Base Navigation and how instructors and students can set up notifications, calendars, and more to meet their needs.
View the Instructor Walkthrough Here
View the Student Walkthrough Here
INSTRUCTORS: Use Updated Third Party Publisher Tool Integrations!
Blackboard has ended support for the building block versions of tools in Blackboard as of June 2024. Ensure that you are using the correct and current method for integrating content through third party publishers (Cengage, McGraw Hill, Pearson) to prevent issues with students and instructors accessing publisher content.
**7/1/2025 Cengage has been migrated from the Building Block to the LTI 1.3 version of the tool and its integration process has changed. Please set up Cengage integrations using the update instructions in this support article.
Not sure what version of the publisher tool you are using? Check out this folder of articles that has information for different publishers for information on how to set up the current versions of each publisher's tool.
Annual Blackboard Course Archive and Removal for 2025
The annual archiving and removal of older Blackboard courses for 2025 has been completed. Courses from Summer 2021, Fall 2021, and Spring 2022 have been archived to external storage devices and removed from Blackboard.
The next annual archiving and removal of older Blackboard courses will be from June 22-26, 2026. The courses that will be archived and removed from Blackboard will be Summer 2022, Fall 2022, and Spring 2023.
Instructors should ensure that they have backed up personal versions of their courses for their records. Academic Technology will retain archived versions of these courses on external storage devices for posterity.
Not sure how to save a copy of your course? Check out this support article for information on how instructors can create an archive or export version of a course to be saved offline for future use.
FAQ and Support Topics
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Third-Party Publisher Content
Blackboard has ended support for the Building Block versions of many tools in favor of REST APIs, LTIs, and the Partner Cloud.
For instructors using content from Cengage, Macmillan, McGraw Hill, or Pearson, ensure you are using the correct process for integrating content into your Blackboard courses to prevent issues with accessing content and information throughout the semester.
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Ultra Base Navigation Students
Blackboard currently uses Ultra Base Navigation. View the recorded walkthrough below to orient yourself to the various options within Base Navigation and what they mean for you as a CSU Pueblo student!
Base Navigation in Blackboard for CSUP Students
Where are my old courses?
View this Help Article from Blackboard Support for more information on finding your courses!
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Ultra Base Navigation Faculty & Staff
Blackboard currently uses Ultra Base Navigation. View the recorded walkthrough to orient yourself to the various options within Base Navigation and what they mean for you as a CSU Pueblo faculty or staff member!
Base Navigation in Blackboard for CSUP Faculty and Staff
Where are my old courses?
View this Help Article from Blackboard Support for more information on finding your courses!
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Blackboard Course Archive
What: Annual Blackboard Course Archive
When: June
The annual archiving of old courses will occur regularly in June to remove the Summer, Fall, and Spring courses from three years prior.
Older courses are removed from Blackboard on an annual basis to create digital space for upcoming academic years. Courses from the last three years will be retained in Blackboard. Courses that have been removed from Blackboard are retained in external storage devices.
Need access restored for a deleted course? Please submit a support ticket to the Help Desk with the year, semester, and course ID number, and instructor name. Restored courses will be uploaded into a new course shell for instructors to edit or copy content forward into new courses.
