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Educational Technology

Looking for Blackboard support?

The following links and videos provide support and assistance for a wide variety of Blackboard topics for both students and faculty/staff.

If you have questions or concerns regarding Blackboard, please submit a support ticket to the Help Desk for assistance.

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Annual Blackboard Course Archive and Removal Coming June 2024

The next annual archiving and removal of older Blackboard courses is coming in June 2024. The courses that will be archived and removed from Blackboard by the end of June will be Summer 2020, Fall 2020, and Spring 2021.

Instructors should ensure that they have backed up personal versions of their courses for their records. Academic Technology will retain archived versions of these courses on external storage devices for posterity.

Need assistance with saving your old course content? Please submit a support ticket to the Help Desk requesting support or review this support article from Blackboard Support on the process for archiving and exporting courses as an instructor.

 

FAQ and Support Topics

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    Third-Party Publisher Content

    Blackboard has ended support for the Building Block versions of many tools in favor of REST APIs, LTIs, and the Partner Cloud.

    For instructors using content from Cengage, Macmillan, McGraw Hill, or Pearson, ensure you are using the correct process for integrating content into your Blackboard courses to prevent issues with accessing content and information throughtout the semester.

    Check out this support article in our Knowledge Base to find the current process for using publisher content in Blackboard!

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    Ultra Base Navigation Students

    Blackboard currently uses Ultra Base Navigation. View the recorded walkthrough below to orient yourself to the various options within Base Navigation and what they mean for you as a CSU Pueblo student!

    Base Navigation in Blackboard for CSUP Students

    Where are my old courses?

    We have implemented a function in Blackboard referred to as Terms to help prevent all courses from displaying in the Current Courses tab of Blackboard. We are still working on developing some of these terms, so some users may see older courses in their current courses until we assign them to a term.

    If you are looking for a course you taught or attended in a previous year, click the drop-down arrow next the Current Courses to view a drop-down list of the previous terms that are available to you.

    View this Help Article from Blackboard Support for more information on finding your courses!

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    Ultra Base Navigation Faculty & Staff

    Blackboard currently uses Ultra Base Navigation. View the recorded walkthrough to orient yourself to the various options within Base Navigation and what they mean for you as a CSU Pueblo faculty or staff member!

    Base Navigation in Blackboard for CSUP Faculty and Staff

     

    Where are my old courses?

    We have implemented a function in Blackboard referred to as Terms to help prevent all courses from displaying in the Current Courses tab of Blackboard. We are still working on developing some of these terms, so some users may see older courses in their current courses until we assign them to a term.

    If you are looking for a course you taught or attended in a previous year, click the drop-down arrow next the Current Courses to view a drop-down list of the previous terms that are available to you.

    View this Help Article from Blackboard Support for more information on finding your courses!

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    Blackboard Course Archive

    What: Annual Blackboard Course Archive

    When: June

    The annual archiving of old courses will occur regularly in June to remove the Summer, Fall, and Spring courses from three years prior. 

    Older courses are removed from Blackboard on an annual basis to create digital space for upcoming academic years. Courses from the last three years will be retained in Blackboard. Courses that have been removed from Blackboard are retained in external storage devices.

    Need access restored for a deleted course? Please submit a support ticket to the Help Desk with the year, semester, and course ID number, and instructor name. Restored courses will be uploaded into a new course shell for instructors to edit or copy content forward into new courses.

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