Support
Use this site to find links to helpful information related to Canvas or to submit questions, comments, or concerns to the LMS transition team using the form below (please note, you will need to sign in with your NetID and NetID password to access the form).
Submit a Ticket to the Transition TeamCanvas Resources
Instructure Knowledge Base Directory – All Guides Canvas LMS Basics Guide Canvas LMS Troubleshooting Guide Canvas LMS Instructor Guide Canvas LMS Student GuideFrequently Asked Questions
Which browser should I use for Canvas?
For the best user experience in Canvas, CSU Pueblo recommends using Chrome or Firefox.
What should I do if Canvas is slow?
If Canvas is running slowly or a button is not working, try refreshing the page and clearing your browser cache. Additional support resources are available through Canvas Support.
How do I set up Canvas notifications?
Visit Canvas Support for information about setting up email and Canvas notifications.
When is Canvas maintenance scheduled?
Canvas maintenance occurs the 1st and 3rd Thursday of each month from 1:00 AM – 3:00 AM. Canvas may be unavailable during these times.
Where can I get help with Canvas?
Students and instructors can begin with the Canvas Support page for guidance, available resources, and additional assistance.
Canvas Champions
Get peer support from experienced faculty and staff who can help you build, organize, and improve your Canvas courses.
View Canvas Champions
