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What is Starfish?

Starfish is a communication software being used at CSU-Pueblo to enhance student success. It is accessed through PAWS. Faculty and staff use Starfish to recognize students who are performing well, and to reach out and provide support for students who may be struggling in class or on campus. Starfish also provides tools to enhance communication between various departments and student services.

Starfish and Students

Students will receive feedback from faculty about their academic performance in class including kudos, flags, and referrals. Students are encouraged to address concerns in Starfish emails or texts promptly for academic success.

Kudos are meant to congratulate students on positive performance in class.

Flags may include warnings about attendance concerns, academic progress and grades.

Referrals may be to one of the tutoring centers or other academic support areas on campus.

A student may "raise my hand" (self-flag) to ask for assistance in a course, with financial aid, or other student affairs issues. Students have access to support services specific to each class in which they are enrolled and for multiple student affairs offices. Students are invited to update their Starfish profile, including adding a cell phone as an alternate email for receiving text messages. For more information on Starfish, students may contact their academic advisor.

Starfish and Faculty/Staff

Starfish is a communication system which takes a holistic approach to student success. Faculty provide positive feedback through kudos or communicate concerns about course performance, especially early in the semester. Faculty and staff communicate with students and refer them to campus resources for success strategies. For example, if a student failed a quiz, the faculty member may refer the student to one of the tutoring centers to reach out to the student.

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