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The OSC is open on summer schedule (Bookstore, 10am-2pm, Einstein's 7am-2pm, Qdoba 11am-3pm) to serve the campus community. Some OSC areas will be blocked to the public for Aspen Acre Fire incident command operations.

Starfish Contact

#GetStarfish

Student Success and Support

Connect, Communicate, and Succeed with Starfish

Starfish helps CSU Pueblo students connect with advisors, instructors, and campus support services. Use Starfish to find your assigned advisor, schedule appointments, ask for help, review notifications, and access resources that support your success.

Use Starfish to Stay Connected

Starfish brings your academic and student-support connections into one place. Log in through PAWS to see your assigned connections, notifications, appointments, and available campus services.

Find Your Advisor

Open My Connections to find your academic advisor, faculty advisor, athletic coach, and other assigned support contacts.

Learn How to Find Your Advisor

Ask for Help

Use Raise Your Hand or My Success Network to connect with academic, financial, tutoring, and student-support resources.

Explore Starfish Services

Find Your Advisor in Starfish

Your assigned advisors and support contacts are listed under My Connections after you log in to Starfish.

-Log in to PAWS and open the Starfish Portal.

-Navigate to My Connections.

-Review your academic advisor, faculty advisor, coaches, and other support contacts.

-Select a connection to view contact information or available appointment options.

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What You Can Do in Starfish

Starfish helps you understand how you are doing, locate resources, and communicate with the people supporting your education.

Review Course Performance

See feedback about how you are doing in a course and what steps may help you improve.

Find Tutoring

Locate tutoring services, review available support, and schedule appointments when offered.

Raise Your Hand

Ask for assistance with coursework, financial concerns, student services, or another area.

Find Student Support

Browse campus services and connect with offices that can help you address specific needs.

Receive Notifications

Update your profile to receive available email or text notifications about courses and support.

Understanding Starfish Messages

Faculty and staff may use Starfish to recognize your progress, alert you to a concern, or connect you with a service.

Kudos

A Kudos recognizes your achievement, effort, progress, or positive performance.

Review your Kudos in the Notifications area after logging in.

Flag

A Flag indicates that an instructor or staff member has a concern and recommends that you take action.

Review the details and contact your instructor, academic advisor, or faculty advisor as soon as possible.

Referral

A Referral connects you with a campus service or support resource that may help you.

Review the referral details and follow the provided contact or appointment instructions.

Find Campus Services in Starfish

My Success Network allows you to locate campus offices and services, learn how they can assist you, and schedule an appointment when online scheduling is available.

Log in to Starfish through PAWS.
Select the menu icon in the upper-left corner.
Select My Success Network.
Scroll to the bottom and select Show Other Services.
Select a service to view its information and available appointment options.

Connect with Advising Support

The PACK Center, Hasan School of Business Advising, and CSU Pueblo Online are available to help students connect with the correct academic advisor, faculty advisor, or advising office.

Student Starfish FAQs

Review answers to common questions about accessing Starfish, locating advisors, and responding to notifications.

How do I access Starfish?

Access Starfish through PAWS. After selecting the Starfish icon in PAWS, select the Starfish Portal button.

How do I find my advisor in Starfish?

Your assigned advisors can be found in My Connections after you log in. Connections may include your academic advisor, faculty advisor, athletic coach, and other support staff.

How do I find campus services?

Open the menu, select My Success Network, scroll to the bottom, and select Show Other Services. You can review available services and schedule an appointment when that option is available.

What should I do when I receive a Kudos?

A Kudos recognizes your positive effort or achievement. You can review the full notification in the Notifications area of Starfish.

What should I do when an instructor raises a Flag?

Review the Flag details in your Notifications and contact your instructor, academic advisor, or faculty advisor as soon as possible for guidance.

Need Help with Starfish?

Contact the CSU Pueblo Starfish team for assistance with the platform or questions about Starfish resources.

Email: csup_starfish@csupueblo.edu

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Advising

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The PACK Center and HSB Advising are available to assist you. Stop by or call for support. PACK: 719-549-2584, HSB: 719-549-2142, & Online: 719-549-2200.

Starfish Contact

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