Duo Standard Prompt
When logging into a website that utilizes Two Factor Authentication, users will first login using their CSU credentials.
Upon logging in, the Duo prompt will populate allowing users to choose how to verify their identity.
If more than one device was registered, make sure to select the one you want to use for this session from the Device dropdown menu.
Duo Universal Prompt
The Duo Universal Prompt is being rolled out to Duo-protected applications in phases, the first implementation is with the GlobalProtect VPN.
When accessing the GlobalProtect VPN, the user will first enter their NetID (netid@colostate.edu) and password.
Duo will then automatically select their default authentication method. The image below shows a user who has Duo Push as their default method.
To use a different authentication method, click “Other options”, which will display all other devices you have set up.
Once you have authenticated with your selected method, you will be logged in to the application.
Options for Duo Authentication:
- Send Me a Push – Using the Duo Mobile App
- Easiest, fastest method
- Enter a Passcode – Using the Duo Mobile App
- Great when you’re outside of cellular reception
- Call Me – Using any Registered Phone Number
- Least reliable option, use only when necessary
Expand the sections below for details on what to expect when you authenticate with each method.
