CSU Pueblo ALERT

Students:
Students can simply sign on to their PAWS Student Services account and register in the “Emergency Text” tab.  Students will be prompted to verify or update their information to the service when they log onto PAWS Student Services to register for classes each semester.

Faculty:
Faculty and Staff can simply sign on to the Employee Portal account and register in the "Emergency Text" tab. Faculty and staff should update their information with Human Resources as it changes. CSU Pueblo email addresses are automatically included in ALERT system. 

CSU Pueblo ALERT is the Colorado State University Pueblo emergency notification and warning system. This system includes an emergency text messaging system, an intercom system, bulk emails, public address speakers by the Pueblo County Sheriff’s Office, the CSU Pueblo radio station, news and media releases and the CSU Pueblo home page website.  CSU Pueblo ALERT will be used to notify students, faculty staff and University Partners of critical campus emergencies.

CSU Pueblo has partnered with Rave Wireless to provide this emergency alert system capable of delivering messages directly to your phone.  By providing your contact information, you will be enrolled in the program. Upon enrollment, you will be notified of emergency situations via text message. Note that your cellular phone provider may charge a per-text message fee for the delivery of emergency notifications to your phone.

Emergency Text Messaging is designed for students, faculty, staff and university partners  who will be affected directly by an emergency on the university campus.  Current students, faculty, staff and university partners are eligible to sign up and receive alert messages.

There is no charge for signing up for Emergency Text Messaging through CSU Pueblo.  Text message recipients may be charged based in their carrier and selected mobile text messaging plan. Some users have unlimited text messaging while others are charged for messages ranging from $0.10 to $0.15 per text message. Registration with CSU Pueblo’s Emergency Text Messaging constitutes your acceptance of responsibility for any charges you may incur from your wireless carrier as a result.  CSU Pueblo ALERT text messages will be sent only in the event of an emergency or urgent situation involving potential threat to safety and occasionally for system tests.

Yes. Cell phone numbers are not shared or sold to any other systems or services.

All you need is a cell phone with text messaging capabilities enabled. Note: Please see the list of supported mobile carriers to make sure that your cell phone is compatible with this system.  All landlines, most Tracfones and some pay-as-you-go phones will not register on the system. This is a limitation of the phone providers.

Emergency Text Messaging supports all of the major carriers and many smaller carriers. Please be aware that this list is subject to change as new carriers are added or carriers change their policies.

3 Rivers PCS 
 Cellular South 
 Rural Cellular 
 
ACS Wireless 
 Centennial Cellular Corp 
 SaskTel Mobility 
 
Advantage Cellular 
 Cincinnati Bell 
 Southern Linc 
 
Aliant Telecom 
 Cricket/Leap Edge Wireless 
 Sprint 
 
Alltel 
 Farmers Wireless 
 Suncom Wireless 
 
Appalachian Wireless 
 Golden State Cellular 
 Telus 
 
AT&T 
 Helio 
 T-Mobile 
 
Bell Mobility 
 Lyrix Wireless 
 Tracfone 
 
Bluegrass Cellular 
 Metro PCS 
 U.S. Cellular 
 
Boost Mobile 
 Microcell Connexions 
 Unicel 
 
Carolina West Wireless 
 Nextel 
 Union Wireless 
 
Cellcom 
 NTELOS 
 Verizon 
 
Cellular 29 Plus 
 Pine Telephone 
 VIAERO Wireless 
 
Cellular One Dobson 
 Plateau Telecomm 
 Virgin Mobile
 
Cellular Properties 
 Qwest Wireless 
  
 *Except T-Mobile pre-paid. T-Mobile does not allow automated text messages to their pre-paid phones.

For technical support, please contact the Help Desk at 719.549.2002 or the Parking and Safety Office at 719.549.2373.

Text messages will be sent only to alert you to emergency situations in which there is an imminent threat to public safety or during scheduled tests. Each semester the university will test the system by sending an announced test message. You will receive messages within a few minutes of their transmission as long as your cell phone is turned on.

Students:
When you change cell/mobile phone providers you should log into the CSU Pueblo’s PAWS Student Services and update your information as soon as possible. After logging in, you can update your cell phone number.

Faculty:
Faculty and staff should update their contact information with Human Resources.  When you change cellular phone providers, but keep your existing mobile number it is considered "ported."*  Depending on the cellular phone provider, it may take up to 30 days for the system to be updated.

*Please be aware, even after updating your information in the Emergency Text Messaging system, during the "ported" time period, you may not receive alerts because the alerts are sent to the old mobile provider, which may not forward them. This is not controlled by the CSU Pueblo ALERT system, but is a result of the transition of your phone number from your old carrier to your new one.

Students:
You can withdraw from receiving Emergency Text Messaging service at any time.  Students will need to login to your CSU Pueblo PAWS Student Service and go to the “Emergency Text” tab to modify your account.  Students who are not enrolled for the semester will can text STOP to 226787 to be automatically removed from the program. 

Faculty:
Faculty and staff will be required to contact Human Resources to discontinue service. Or text STOP to 226787

In the event of an emergency situation, a text message will be sent to each registered cell phone to notify the receiver of the type of situation and suggested actions.  Each text message will begin with the message "*CSUPueblo ALERT!*" and followed with the nature of the alert and any additional information. Due to limits on message size, the text message will be brief and you will also be instructed to check the main CSU Pueblo website or other media outlets for more information.

Carriers often block text messages for new numbers, ported numbers, and billing issues. If you have verified the registered cell phone number is correct and you do not receive the once a semester test message, you will need to check with your carrier that your number is not deactivated from receiving subscription text messaging from short codes.

Short codes are special telephone numbers, significantly shorter than full telephone numbers, which can also be used by automated systems to address Short Message Service (SMS) and Multimedia Messaging Service (MMS) messages to mobile phones.  Multimedia Messaging Service is a standard for telephone messaging systems that allow sending messages that include multimedia objects (images, audio, video, rich text) and not just text as in Short Message Service.  The two short codes that CSU Pueblo ALERT uses are 226787 and 67823.

If you are a University Partner or parent who would like to recieve CSU Pueblo ALERT text messages, please text PACKALERT to 67283.