Faculty & Staff
Faculty & Staff FAQs
-
What is Pack Ready?
Pack Ready is our branded title for Barnes & Nobel College's First Day Complete (FDC). FDC is a course material model that reduces the cost of materials for students and ensures they have all their materials across all courses prior to the first day of class - instead of purchasing materials a la carte, the cost will be included in their tuition or as a course charge. The bookstore will provide each student with a convenient package for physical books and digital materials will be delivered directly to the LMS. -
How does Pack Ready benefit students?
Pack Ready makes getting textbooks easier for students, which will ultimately improve their success. Not only will students receive their textbooks by the first day of class, but they will save an average of 35%-50% on textbooks. -
How can faculty and staff contribute to the success of the program?
Faculty and assigned staff contribute to the program's success by submitting their course material selections into the bookstore before the adoption deadline each semester. -
What is included in the program?
The program provides the faculty selected version of all required textbooks, lab manuals, access codes and digital materials to eligible students. There are no restrictions on publishers or types of materials. Faculty maintain academic freedom to choose their required materials. -
What is excluded from the program?
The program does not include consumables that cannot be returned and reused such as lab goggles, dissection kits, molecular model kids, engineering kits or nursing kits. -
How do students purchase if they decide not to be in the program?
Eligible students who have elected to opt-out of the program will be responsible for purchasing their course materials through the bookstore. -
How does BNC ensure that students are getting their required course materials?
Approximately one month before classes start, students will receive an email instructing them to select their fulfillment preference (in-store pickup or shipped directly). A second email notification will be sent when the student’s order is ready for pickup or when it ships. Any digital materials delivered with the LMS will be available when the student has access to their course. In order to be prepared to fill students' needs, it is vital faculty and staff submit their adoption information on time. -
Will faculty have to change their course materials currently being used?
No, there are no restrictions to the course materials you select for your course. All course materials, from any publisher, in your preferred format are included in the program. -
Why not work directly with publishers?
Publishers do not have the ability to provide all the different formats of content that faculty request at the lowest price possible. -
How can we be sure that this will lower textbook costs for our students
BNC is committed to lowering the costs of course material to our students, and with their integrated supply chain and economies of scale, the Pack Ready/ First Day Complete program brings a new innovative way to provide the most affordable solution for our students. -
Will students be able to keep their course materials once they have completed the course?
Yes, the program provides students with the option to purchase textbooks at a reduced rate during the return period. -
What happens if a faculty member changes their course material adoption?
If a faculty member changes their course material adoption, faculty should notify the bookstore of the new adoption, and the bookstore will ensure that students receive the corrected course materials -
What if my teaching assignment changes (e.g., I was scheduled to teach one course, but later assigned to another)?
The bookstore is committed to helping as they normally do in those situations. We will just work to update the textbook adoption platform with the new materials. -
What happens if a student drops/adds a course?
When a student changes their course schedule, instructions are provided for returning course materials, and the student will be prompted via email to select a delivery preference for any new courses that have been added. -
What if students have questions or trouble accessing their digital course materials?
All students in the Pack Ready/ First Day Complete program using digital materials should be directed to contact Bookstore Customer Care at bookstorecustomercare@bncollege.com for assistance. -
If I adopt Open Education Resources (OER) or don’t require a textbook, do my students still have to pay the fee?
Students will pay for the total number of credits taken a semester, not by the number of courses utilizing the program. Students have the option to opt-out for all classes in their term. -
How do we ensure course materials in the Pack Ready/ First Day Complete program are accessible to students with accommodations?
The bookstore can accommodate students with accessibility needs. -
What students are excluded from the program?
Based on the agreement, all degree-seeking undergraduates are automatically enrolled in the program. However, some classes and majors are excluded. The agreed upon exclusions list for this academic year is here.
Example Syllabus Wording
This course is part of our course material delivery program, Pack Ready. The bookstore will provide each student with a convenient package containing all required physical books and any digital materials will be integrated into Blackboard/Canvas for this course.
You should have received an email from the bookstore confirming materials provided for each of your courses and asking you to select how you would like to receive any printed components (in-store pick up or home delivery). If you haven't done so already, please confirm your fulfillment preference so the bookstore can prepare your materials.
For more information about Pack Ready First Day® Complete, please go to the Pack Ready at https://www.csupueblo.edu/pack-ready/
| Delivery Method | Direction |
| eBook | select the "course materials" link |
| Courseware - SSO Partner Integration | select the "course materials" link |
| Courseware - Access Code Reveal | reveal the access code in the “Course Materials” link and redeem the code at the link provided on that page, or in the publisher’s integration in Blackboard or Canvas |
| Courseware - Publisher Direct | select the publisher's link in your course |
Who do I contact with questions?
-
For General Questions about Pack Ready
- Call the Bookstore at 719-549-2146
- Email sm8565@bncollege.com
- Visit the campus Bookstore in the Occhiato Student Center
-
For Technical Assistance with digital materials
- Open a ticket online for the Customer Care Team
- Email the Customer Care Team
- Call the Customer Care Team: 1-844-9-EBOOKS (1-844-932-6657)
