Educational Technology
Looking for Blackboard support?
The following links and videos provide support and assistance for a wide variety of Blackboard topics for both students and faculty/staff.
- Blackboard Support Articles - CSUP IT Knowledge Base
- Blackboard Help Center (Faculty/Staff)
- Blackboard Help Center (Students)
- Blackboard Learning Playlist
If you have questions or concerns regarding Blackboard, please submit a support ticket to the Help Desk for assistance.
Annual Blackboard Course Archive and Removal Coming June 2024
The next annual archiving and removal of older Blackboard courses is coming up from June 24-28, 2024.
The courses that will be archived and removed from Blackboard before the end of June will be Summer 2020, Fall 2020, and Spring 2021.
Instructors should ensure that they have backed up personal versions of their courses for their records. Academic Technology will retain archived versions of these courses on external storage devices for posterity.
Not sure how to save a copy of your course? Check out this support article for information on how instructors can create an archive or export version of a course to be saved offline for future use.
Update Third Party Publisher Tool Integrations Before June 15th
Blackboard is ending support for the building block versions of tools in Blackboard throughout the month of June. Ensure that you are using the current version of publisher (Cengage, McGraw Hill, Pearson) before mid-June to prevent issues with students and instructors accessing publisher content.
Not sure what version of the publisher tool you are using? Check out this support article for information on how to set up the current versions of each publisher's tool.
FAQ and Support Topics
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Third-Party Publisher Content
Blackboard has ended support for the Building Block versions of many tools in favor of REST APIs, LTIs, and the Partner Cloud.
For instructors using content from Cengage, Macmillan, McGraw Hill, or Pearson, ensure you are using the correct process for integrating content into your Blackboard courses to prevent issues with accessing content and information throughout the semester.
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Ultra Base Navigation Students
Blackboard currently uses Ultra Base Navigation. View the recorded walkthrough below to orient yourself to the various options within Base Navigation and what they mean for you as a CSU Pueblo student!
Base Navigation in Blackboard for CSUP Students
www.youtube.com/embed/2CpesaqlmIY
Where are my old courses?
We have implemented a function in Blackboard referred to as Terms to help prevent all courses from displaying in the Current Courses tab of Blackboard. We are still working on developing some of these terms, so some users may see older courses in their current courses until we assign them to a term.
If you are looking for a course you taught or attended in a previous year, click the drop-down arrow next the Current Courses to view a drop-down list of the previous terms that are available to you.
View this Help Article from Blackboard Support for more information on finding your courses!
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Ultra Base Navigation Faculty & Staff
Blackboard currently uses Ultra Base Navigation. View the recorded walkthrough to orient yourself to the various options within Base Navigation and what they mean for you as a CSU Pueblo faculty or staff member!
Base Navigation in Blackboard for CSUP Faculty and Staff
www.youtube.com/embed/vK-zA-60HVI
Where are my old courses?
We have implemented a function in Blackboard referred to as Terms to help prevent all courses from displaying in the Current Courses tab of Blackboard. We are still working on developing some of these terms, so some users may see older courses in their current courses until we assign them to a term.
If you are looking for a course you taught or attended in a previous year, click the drop-down arrow next the Current Courses to view a drop-down list of the previous terms that are available to you.
View this Help Article from Blackboard Support for more information on finding your courses!
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Blackboard Course Archive
What: Annual Blackboard Course Archive
When: June
The annual archiving of old courses will occur regularly in June to remove the Summer, Fall, and Spring courses from three years prior.
Older courses are removed from Blackboard on an annual basis to create digital space for upcoming academic years. Courses from the last three years will be retained in Blackboard. Courses that have been removed from Blackboard are retained in external storage devices.
Need access restored for a deleted course? Please submit a support ticket to the Help Desk with the year, semester, and course ID number, and instructor name. Restored courses will be uploaded into a new course shell for instructors to edit or copy content forward into new courses.
