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Contact Information:

Student Billing Office

Administration 212
Phone: 719-549-2181
E-mail: studentbilling@csupueblo.edu
Mon-Fri 8:00 a.m. - 5:00 p.m.

Cashier

Administration 204
Phone: 719-549-2107
Mon-Fri 8:30 a.m. - 4:30 p.m.

Billing (Extended Studies)

Phone: 719-549-2316
E-mail: extendedstudies@csupueblo.edu

Billing (Housing)

Phone: 719-549-2602
E-mail: housing@csupueblo.edu

Student Billing

Please note that the offices of Housing and the Division of Extended Studies each have separate billing information from the main Student Billing and Cashier offices.

CSU Pueblo has a paperless billing system. Paper bills are not mailed; students are expected to view their bills online via the student portal PAWS or through Self-Service Banner. Failure to pay balance in full may result in restrictions to register for future terms and access to transcripts. Students who register after the payment due date will be subject to the 1.5% monthly finance charge. (See Finance Charge Assessment Schedule).

Important Dates 2021/2022

Fall 2021 Spring 2022 Summer 2022

First day to charge Bookstore books/supplies         

Jul 19th Dec 1st May 2nd

Bills available on PAWS                                        

Aug 9th Jan 3rd May 5th

Classes begin

Aug 23rd Jan 17th May 16th

Last day to charge bookstore books/supplies to student account                              

Sep 8th Feb 2nd May 26th
Credit Balance Refunds Begin  Sep 8th Feb 2nd

May 28th

Payment Due Date                             

Sep 10th Feb 7th Jun 10th
Balance is Due in Full - there is a 1.5% finance charge assessed each month for balances remaining or incurred past the due date.

Finance Charges are assessed once a month after the corresponding due date on remaining balances.

Finance Charges will only be adjusted for Federal Direct Subsidized/Unsubsidized 1st-time loan borrowers, for the amount of the loan, during the 30-day hold.

Balances remaining past 90 days from the due date are subject to transfer to a 3rd party servicer.

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    Direct Deposit

    Direct deposit allows you to electronically deposit excess financial aid funds into your bank account. To set up direct deposit, fill out and submit the following form to Student Billing:

    Direct Deposit Authorization

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    Refunds

    To request a refund, please fill out the student portion of the following form and submit it to studentbilling@csupueblo.edu or you can take the form to Student Billing in Business Financial Services Administration Building Room 212. Please allow two weeks for processing.

    Request for Refund

    Beginning Fall 2021, refunds will no longer need to be requested. Check refunds will be processed on the 1st, 3rd, and 5th Friday of every month and direct deposit refunds will be processed daily.

    For questions regarding financial aid payments please contact Student Financial Service at 719-549-2753. 

    For questions regarding student refunds (ex. Credit from Dropped courses) please contact Student Billing at 719-549-2181.

Third Party Sponsorship

Students who have a designated third-party sponsor making a payment on the student's account must submit completed forms to Business Financial Services by the end of the Add/Drop period.

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    Online Payments

    (Via the Student PAWS or through Self Service Banner) *Online payments may take 1- business day to post to Online payments may take 1-3 business days to post. 

    E-Check Payment: Includes a non-refundable service fee of $1.00. 

    Credit/Debit Card Payment: Includes payment from American Express, Discover, Master Card, and Visa. Each credit/debit card transaction is assessed a non-refundable service fee, calculated as (((Cost of Item(s) + $0.75) * 2.25%) + $0.75).

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    In Person

    Cashier's Office: Hours of operation are Monday – Friday from 8:30 am - 4:30 pm. During business hours, payments of checks, cash, and credit cards (American Express, Discover, MasterCard, and Visa) are accepted in the Administration Building, Room 204.

    Cash Payments: (No Fee)

    Check Payment: (No Fee)

    E-Check Payment (Includes a non-refundable service fee of $1.00.

    Money Order Payment: (No Fee)

    Credit/Debit Card Payment: Each credit/debit card transaction is assessed a non-refundable service fee, calculated as (((Cost of Item(s) + $0.75) * 2.25%) + $0.75).

    DropBox: Check or credit card payments are accepted. The dropbox is located at the Cashiers Office, Administration Building, Room 204.

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    Mail

    Payments by credit card, check or money order are accepted by mail. Mail to:
    CSU-Pueblo Cashier Office
    2200 Bonforte Blvd.
    Pueblo, CO 81001
    DO NOT MAIL CASH.

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    Phone

    Credit/Debit card and E-check payments are accepted during office hours Monday – Friday from 8:30 AM to 4:30 PM by calling (719) 549-2107 or (719) 549-2131.

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    Fax

    Credit/Debit card payments are accepted via fax at 719.549.2088.

Student Payment Agreement

University Withdrawal Refund Schedule

Refund of tuition and fees will be processed based on the below schedule

Fall 2021

Term

Term Dates

100% refund through

75% refund through

50% refund through

Full term

8/23/2021—12/10/2021

9/8/2021

9/21/2021

9/29/2021

8W1

8/16/2021—10/8/2021

8/23/2021

8/30/2021

9/3/2021

8WH

10/11/2021—12/10/2021

10/18/2021

10/28/2021

11/2/2021

7WA

8/23/2021—10/8/2021

8/27/2021

9/5/2021

9/9/2021

7WH

10/11/2021—12/3/2021

10/15/2021

10/25/2021

10/29/2021

5WA

8/23/2021—9/24/2021

8/25/2021

9/1/2021

9/4/2021

5WF

9/27/2021—10/29/2021

9/29/2021

10/6/2021

10/9/2021

16P

8/23/2021—12/17/2021

9/6/2021

9/24/2021

10/3/2021

ES 1

8/23/2021—12/10/2021

9/8/2021

9/21/2021

9/29/2021

ES 2

8/16/2021—12/10/2021

8/30/2021

9/17/2021

9/26/2021

ES A

8/16/2021—10/8/2021

8/23/2021

8/30/2021

9/3/2021

ES B

10/11/2021—12/10/2021

10/18/2021

10/28/2021

11/2/2021

ES C

8/16/2021—9/10/2021

8/18/2021

8/23/2021

8/25/2021

ES D

9/13/2021—10/8/2021

9/15/2021

9/20/2021

9/22/2021

ES E

10/11/2021—11/5/2021

10/13/2021

10/18/2021

10/20/2021

ES F

11/8/2021—12/10/2021

11/10/2021

11/17/2021

11/20/2021

Submit Your Vaccination Record

face mask with blue background

Faculty, staff, and students can utilize our secure health portal to upload confidential vaccination records.

Contact Information:

Student Billing Office

Administration 212
Phone: 719-549-2181
E-mail: studentbilling@csupueblo.edu
Mon-Fri 8:00 a.m. - 5:00 p.m.

Cashier

Administration 204
Phone: 719-549-2107
Mon-Fri 8:30 a.m. - 4:30 p.m.

Billing (Extended Studies)

Phone: 719-549-2316
E-mail: extendedstudies@csupueblo.edu

Billing (Housing)

Phone: 719-549-2602
E-mail: housing@csupueblo.edu

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